MorningSave
Reviews and Complaints
Fort Worth, Texas
I’m being charged 6:48 every month and didn’t authorize it
In order to talk to someone, Ive been asked to pay a charge for something that Im being charged for and dont know why
User's recommendation: I don’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDuplicate monthly payments being deducted from my bank account
Bank statement has duplicate membership fees on there for the month of April. Speak to someone in order for them to tell me why this is happening so that it would not happen again.
I can be reached at 240-338-****. My email address is lindablittle@***.com.
I'm hoping to speak to someone soon so that we might resolve this issue and move forward with continuing to utilize the services of Morning Press Record. Press send.
Preferred solution: Reason why I am being charged duplicate membership fees
Hello Linda - I checked and found that you opened two different accounts, under different email addresses and joined the membership under both. Please write in to https://morningsave.com/support and we can help you get the one you don't want canceled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCouldn’t contact Customer Service
I need to return the earrings that you guys sent me, and I also did not receive the iPad that I ordered. I called your customer service number, and I left a message, but I haven't heard anything.
Please contact me at 713-927-****.
My email address is dianedpickens@***.com. Thank you.
Preferred solution: Full refund
User's recommendation: Get Customer Service answering phone
Hello - While we do not offer phone support, we're happy to help via email. Please reach out via https://morningsave.com/support and we'll get back to you shortly.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Resolved: Defective product
Company fixed the issue and I have been provided with apology.
No response to phone call !! I am out the $$ I paid for my item that was sent .
It was non working when I received it. The manufacturer will NOT help or replace.
Morning Save has not responded. I will be contacting the TV show that promoted Morning Save.( Kelly Clarkson Show)
User's recommendation: BEWARE of electronic or rechargeable products! They can come with OLD dead battery, etc.
Hello, We do not offer phone support. You emailed us yesterday afternoon and it can take 1-2 business days for a response. I've refunded your order for the massage device.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Says delivered but I did not get it
Company fixed the issue and I have been provided with apology. I already did describe on another one like this
Caitlin did a great job helping me find my box. She worked quickly and courteous.
My money was refunded for my package that was left at another apartment in my building. The photo I received didn’t show the door number and it was gray. I responded back with my photo of my apt number on a white door. Because this site was so “wait till we call you” I was frustrated to no end when the recording announced a response in 2-3 business days via e-mail.
I got an email in about an hour. Thank you Caitlin!
According to the message, the delivery time was 2:59 pm! I live on the 8th floor of a high-rise building, so a half hour is not a good situation for a package left unattended. My concern now is to find someone who can rectify this situation by either retrieving my item or refunding me for it.
All the numbers I call are automated and state a response time of 2-3 business days. Today is Friday and it's already 4:40 pm!
Preferred solution: Deliver product or service ordered
Hello - I see our customer support team already responded and resolved the issue. If you'd like to update your review, here's how: 18.1 For registered posters: 1) Log into your PissedConsumer account; 2) Click on the profile icon on the toolbar (in the upper right corner of the page) and choose "Reviews" from the dropdown menu; 3) Choose the review you would like to update and click on the "Edit" button; 4) Click on the "Add" button in the "Additional Facts" field, and type in your additional facts; 5) Click on the "Save" button to save the changes.
18.2 For anonymous posters: 1) Go to PissedConsumer.com; 2) Click on the "Login" button in the upper right corner of the page; 3) Click on the "Sign up" button at the bottom of the popup window and fill in the required fields; 4) Click on the profile icon on the toolbar (in the upper right corner of the page) and choose "Reviews" from the dropdown menu; 5) Choose the review you would like to update and click on the "Edit" button; 6) Click on the "Add" button in the "Additional Facts" field, and type in your additional facts; 7) Click on the "Save" button to save the changes.
Please note that the link from “Thank You” email remains valid for 6 months from the date of receipt of the email. If you lost your "Thank you" email, please contact us via Contact PissedConsumer form.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon’t understand why I’m getting charged each month
Did not receive a refund for all the months that I was being charged for a membership that I never authorized
- Never signed on for any membership
Preferred solution: Full refund
Hello Mary - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge don’t recognize
I just need to talk to somebody to see what the charges are for. I didn't think it would be this big of a deal.
Can someone please call me back at 504-874-****? My name is Gail Stant.
Thank you for the quick response. I'm hoping to get information from you all.
Preferred solution: A refund on my credit card if it’s not something that I ordered which I do not recognize anything but one order and I got four on my credit card
User's recommendation: Return my call
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gainesville, Texas
Cancel subscription
Wasn't able to speak with a live person.
Terrible experience then they want a video or pic if what, who, who?
User's recommendation: Do not expect good service from a live person. They charge you $1.00 just to speak to a technician
Hello - We do not charge for customer support. We don't have any messages from your email address.
If you need to reach our support team, head to https://morningsave.com/support for assistance. **In the meantime, I've canceled this Membership for you, effective immediately.** When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank.
If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVaey slow and no customer service phone number to call.
Didn't receive it yet. I hope it's a good product you are sending me.
Thank you, Shelley Raucci.
Hope my product is being shipped soon.
- Easy to do my order
- Slow and no phone number to call
Preferred solution: Deliver product or service ordered
User's recommendation: No comment as of yet need to get product.
Hello - We've responded to your emails. Your tracking number is on the shipping notification email we sent, as well as on your order page, which you'll find here: https://morningsave.com/orders I hope this helps.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don't have all of my address
I still do not have the watch andMy earrings don't know where they are. My address is 23165 S W 119th ST DUNNELLON FLORIDA 34431
They said my package was delivered, but somehow you don't have my address. Can someone call me? I don't know where my shoe rack was delivered to.
Preferred solution: Deliver product or service ordered
Hello - I was able to locate your email and have answered you directly there. We'll get this worked out. :)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
I didn’t get the two sets of towels
I don’t get all my stuff I’ve paid for
I paid for two towel set and I just got one, only the blue one Ive got, where is the red one, please let me know if Im getting the other color soon
User's recommendation: I didn’t get all my stuff, I should get another towel sets
Hello Falon - I've responded to your customer support email. Please check your inbox for that reply so I can help. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burlington, Vermont
Verify purchase possible fraud
Nothing happened, cannot get help.Bank called regarding possible fraud on my account but it is impossible to verify if it was actually one of my purchases because you cannot actually talk to anyone.
User's recommendation: Customer service sucks
Hello - You can reach out support team via https://morningsave.com/support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Not happy with unauthorized charging my account
Company fixed the issue and I have been provided with apology.
Unacceptable
Preferred solution: Full refund
User's recommendation: I recommend
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood morning i been asking to cancel my acct as i...
Good morning i been asking to cancel my acct as i no longer order from you guys. And u guys keep charging my bank
Hello - You first wrote in on May 7th and we canceled your membership on May 9th. If you missed that message, here's what was said: "Chad • May 09 2:00 pm I've canceled your Membership, effective today.
If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
If you would like to rejoin in the future: You can read all about the benefits here and if you’re ready to enroll you can do so here. You may cancel your Membership at any time here." Here's the link to your membership page: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get my package
No one has called me back or emailed me, They didn’t put my apartment number on the address it’s 1708
I have nothing I wasn’t able to speak to anyone I and they never called me back
I went to the post office, I was told my package was sent back. My address is {{Redacted}} My name is Irma Allen. Please, can someone respond to my problem?
Preferred solution: Deliver product or service ordered
Hello Irma - it looks like one was returned, but the other is still in transit. Please reach out to our customer support team via https://morningsave.com/support for assistance.
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Hello Chandi - We responded to you on 5/9. Here's what that said: "Chad • May 09 10:55 am I've canceled this Membership for you, effective immediately.
When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership"