MorningSave
Reviews and Complaints
Arlington, Virginia
Confusing to ordet & no customer service representative to speak with.
Have a customer service human available to answer questions. Do not charge separate shipping charges for each order.
Folsom, California
I ordered and paid for 2 items and only got 1.
You have resolved the issue and sending the second one now with no cost to me including the shipping. Thank you
User's recommendation: I will use this company again. There are many good deals.
Thanks for the review!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
I am being charge 6.51 ever month for the last 3 month I want to know why.
Please stop taking money out of my checking Account Or explain why you are taking the money. Thank you.
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
Pooler, Georgia
Resolved: Trying to cancel with no response
Company fixed the issue and I have been provided with apology. They were able to cancel my membership which is all that I wanted. Thankyou befor your help.
Hello - I don't see any messages from you to our customer support team. You can always reach us via https://morningsave.com/support.
In the meantime, I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank.
If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Accokeek, Maryland
Cancel my account
I tried to cancel my account with MorningSave on my own. They keep telling me I dont have one, but they keep going into my bank account taking the money I would like the account canceled.
Hello - You don't have a membership under the email address you provided here. I see our customer support reps have been asking you for your billing address so they can look up any other accounts you may have. Please respond with that information and we'll be happy to help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to return item
I've called your phone number and it redirected me. I kept getting AI and then chatting with somebody.
I just want to return an item, two phone chargers that I purchased. Would someone please email me at cycle200@***.com, or call me at 781-960-****? If it's not resolved, I will dispute it on my credit card.
I've spent over an hour trying to resolve this issue. I purchased from you before and it's doubtful that I will continue if this is the service you provide.
- Some decent prices
- Lack of customer service
Preferred solution: Full refund
Hello - We do not offer phone support. I've located your emails.
We've responded to you several times.
If you don't see those replies in your inbox, please head to https://morningsave.com/support/tickets and you'll find our responses. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnknown charges
Why do I have three charges a few months apart when I only used this website once? Morningsave.com is not to be trusted!
It's unbelievable that I am being used and stolen from! Buyer, beware.
- U think ur getting a deal
- Take ur card and use it behind ur back every few months
Preferred solution: Full refund
User's recommendation: Be careful- I’ve gotten my $ stolen from me since LAST YEAR!!
I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pagosa Springs, Colorado
Resolved: Still no refund
Company fixed the issue and I have been provided with apology. Credit received.
Returned items. No refund.
Going on 1 month since returning of items . Sent an email or two with no answer to either.
Checking junk and spam folders just in case. Please respond.
User's recommendation: Be sure to not need to return.
Hello - I see where we authorized the returns, but we haven't received them. Please reach out to https://morningsave.com/support with the tracking number for your returns so we can look into what happened.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
Started order diamond stud earrings $20 Sherri show
I fill out information,my cc,#
Diamond stud earrings $20.
Sherri show 4/2/25,filled in email
Cant remember password,username
Information,disappeared?
Hi there - It looks like you didn't quite complete checkout. You'll need to enter your information and then click the "place my order" button at the bottom of the screen.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Rapids, Michigan
Exchange
I just wish the items would not sell out so quickly. I purchased to small size of leggings and by the time I received them, the larger size was already sold out.
I'm needing to exchange an item for a different size but I do not know how to do this. Can someone please help. My email address is {{Redacted}}
and phone number is {{Redacted}}
Thank you,
Marcie Eberly
User's recommendation: To be able to speak to a human.
Please get back to me about exchanging my leggings to a larger size.I am afraid you will sell out before I am able to do this.
Camden, New Jersey
Package never received on November 12th 24
Hello customer service
11/29/24
Disappointed unsatisfied customer
I have ordering items and products from your company for several years now never had an issue till now.
I placed the order on November 6th for the two pack Dufun dinosaur race track for my boys and the price was $42.64
Never received it I have been going back and forth with Chat with customer service since
November 12, 24, it could not get this matter resolved. I have even requested a refund or replacement of the track set and nothing has been accomplished.
Here is the old tracking number 943465****563000****67
And here is the new tracking number I received on November 25th 943465****563000****43
Please feel free to contact me at number 404-748-****
Thank you,
Marisol
Hello again - I found your ticket and am looking into this for you. We'll update you shortly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel subscription
Company fixed the issue and I have been provided with apology.
HAD NO IDEA OF A MINTHLY CHARGE
I CANT AFFORD THIS- senior citizen on fixed income
Preferred solution: CANCEL SUBSCRIPTION NOW CANT AFFORD
Hello - *I've canceled this Membership for you, effective immediately*. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
Nashville, Tennessee
I cannot speak to a REAL/HUMAN to resolve the issue of not receiving complete orders 1 pair Copper Joe gloves ordered Feb 18, 2 qty Wireless charging box ordered Feb 24 or 18 and insulated cups qty 2
I have not received all of the products I ordered from Morning Save. I will not give a credit card to pay for assistance!!!
User's recommendation: Can’t say
Hello - I do not see any messages from you to our customer support team. Please send us a message at https://morningsave.com/support, so we can help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
Resolved: No solution my concern...
Company fixed the issue and I have been provided with apology.
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
(Past months are not eligible for a refund.) The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause I didn’t know I was going to be charged a monthly bill. I thought I could just order from you.
I want to cancel my monthly bill. I have not read anything because nothing came up for me to read. I want to talk to a person.
- Good deals low prices
- But you should not be charged a monthly fee
Preferred solution: Full refund
User's recommendation: Be careful with this company trying to get your monthly bill taken off is a hassle. I only ordered something 1 time and they have been charging me since.
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
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Hello - Our customer support team is available via email. You can reach us by filling out the form at https://morningsave.com/support.