Company responded
Leafy Yvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges on my card

Why is my checking account being charged without my authorization? This is the second bogus charge on my account.

View full review

Preferred solution: Full refund

1 comment
MorningSave Customer Support
Response

Hello - I wasn't able to locate your account or charges with the email address provided. Please reach out to our customer support team via morningsave.com/support for assistance.

Company responded
Anonymous
map-marker Taunton, Massachusetts

I believe this is fraudulent

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I placed an order my card was charged. No confirmation email & was charged for a monthly service I will never use.

This company is horrible. Do not order !

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1 comment
MorningSave Customer Support
Response

Hello - Without your contact information, I am unable to look into this for you. Please reach out to our customer support team via morningsave.com/support for assistance.

Company responded
Luevenia Mcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shelton, Washington

Billing

For the last several months I have been receiving a monthly charge of $6.51 on my Visa credit card and I dont know why??

If someone would return my call as soon as possible, I would greatly appreciate it

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1 comment
MorningSave Customer Support
Response

Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.

As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.

The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership

Company responded
Kathy K Jfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Refund

I tried to order the emergency car Care system it didn't go through and then I try to get it again then I got three I only needed one I need to refund two

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User's recommendation: Hard to get a hold of

1 comment
MorningSave Customer Support
Response

Hello - You can always reach us via email or by filling out the form at morningsave.com/support. I looked at your account and found that you placed 2 orders for the Thrive 104-Piece Auto Emergency Kit with Hard Shell Case.

I've responded to the support ticket you sent us. Hope this clears things up.

Company responded
Jacki Cvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tinley Park, Illinois

Can't cancel my membership after MANY attempts, and my email question has gone unanswered. Too frustrating!

Want to cancel my membership, and their process doesn't work! I put in my question via email, and have not received a response for 3 days!

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1 comment
MorningSave Customer Support
Response

Hello, We responded to you on 10/14/24. Here's what that said: Ashley • Monday 6:34 pm You canceled this Membership, effective 9/29/24.

When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the $8.99 shipping fee.

As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership

Company responded
Deajah Vpg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Queens, New York

I never received my order

MorningSave - I never received my order

I am extremely upset!!!

because I placed the order weeks ago, before moving to my new place, and now I do not have the Necessity items that I require, and I may have to go out and purchase a replacement, spending money that I will most likely have to borrow because I do not have to spend

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1 comment
MorningSave Customer Support
Response

Hello, I responded to your customer support case for this issue with some more delivery information. Thanks!

Company responded
Anonymous
map-marker Houston, Texas

My checking account is being charged $6.48 everymonth

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I just notice these charges on bank statement recently. I've enjoyed my finds on morning save and I always pay in full.

I'm wondering why the extra charges monthly?

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User's recommendation: Pay attention to bank statement

1 comment
MorningSave Customer Support
Response

Hello - Without your contact information, I am unable to look into this for you. Please reach out to our customer support team via morningsave.com/support for assistance.

Company responded
Jenna Okt
map-marker Lakewood Township, New Jersey

Fraud

Youre charging my account for item I never order. The email is not mind and p/w.

Im not privaterelay.apple.com. Please call to resolve this issue asap 6 73*-***-****. This is terrible I have to keep sending you words before you will answer my emails.

I can fill it with other to say the way Im feeling this moment. (bergerslay34@***.com )this I own..

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User's recommendation: Call rt away

2 comments
MorningSave Customer Support
Response

Hello - I was unable to locate your account with the information provided. Please reach out to our customer support team via morningsave.com/support for assistance.

MorningSave Customer Support
Response

Hello - I need more information in order to locate your account. Please reach out to our customer support team via morningsave.com/support for assistance.

View more comments (1)
Company responded
Anonymous
map-marker Bethpage, New York

Next to impossible Plus I JAVE TO PAY FOR SHIPPING TO GET A DAMN REFUND! Hate this company!!! It’s wrong-

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I was under the i passion they were Michael Kors bags- they were awful knock offs that now I cannot give as the gifts they were intended. I had a hard time finding out how to return them- and NOW I HAVE TO OAY FOR SHIPPING!!! Im infuriated!

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1 comment
MorningSave Customer Support
Response

Hello - Without your contact information, I am unable to look into this for you. Please reach out to our customer support team via morningsave.com/support for assistance.

Company responded
Shelby L Gvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Resolved: Rudest to cancel subscription

I ask to cancel a subscription I didn't ask for. I got a response stating could not find an account under the email address given. I responded with a difference email address and have not gotten a response since.

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1 comment
MorningSave Customer Support
Response

Hi! I see the we did respond to your email letting you know that we were able to cancel that membership for. Feel free to respond directly to that email if you have additional questions.

Company responded
Talayah Vyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denison, Texas

Resolved: I ordered a bracelet and it broke three weeks after I received it. So I want to cancel my subscription.

Updated by user Sep 03, 2024

Company fixed the issue and I have been provided with apology. Cancelled my subscription

Original review Aug 31, 2024

I had to take it to a jewelry store to get it fixed. It is a diamond bracelet that said it it was worth $500 but it wasnt.

View full review
1 comment
MorningSave Customer Support
Response

Hi there - I see you successfully canceled your membership. If you still need help with your bracelet, please reach out to our customer support team via morningsave.com/support for further assistance.

Company responded
Kyon Zuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Starkville, Mississippi

Order

No, no no Im not pissed. Must have pushed the wrong button.

I just cant seem to figure out how to Oder before time runs out. My bad no yalls.

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User's recommendation: Of course

1 comment
MorningSave Customer Support
Response

Hello - Please contact our customer support team via morningsave.com/support for assistance if you're having trouble completing an order.

Company responded
Williametta K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Claymont, Delaware

I need to speak to someone

Keep sending me orders that I didn't purchase. If I need to order anything, I will do so. Stop sending me orders.

View full review
1 comment
MorningSave Customer Support
Response

Hi! We are able to see that you placed these orders on your end.

I do see that you canceled your account so there should be no issue with placing orders going forward.

Please reach out to our support team for more information. morningsave.com/support Thanks!

Company responded
Anonymous
map-marker Austell, Georgia

Where is my order

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No one has returned my call or email. I have not received my order.

This is not a good start for a first time customer. I would not be inclined to refer your company to anyone.

View full review

User's recommendation: Leave this company alone

1 comment
MorningSave Customer Support
Response

Hello - Without your contact information, I am unable to look into this for you. Please reach out to our customer support team via morningsave.com/support for assistance.

Company responded
Sandra F Qdu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I bought a pair of ear buds and a blood pressure monitor and neither one worked

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The items I bought did not work, so I was refunded for the earbuds. I have not made any more purchases, but I'm being charged 6.60 a month and would like to know why.

View full review

Preferred solution: Full refund

User's recommendation: Don't make purchases

1 comment
MorningSave Customer Support
Response

Hello, I see we replied to you last night. Here's what that said: "I've canceled this Membership for you, effective immediately.

When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the $8.99 shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.

The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership" I hope this helps.