MorningSave
Reviews and Complaints
West Palm Beach, Florida
You can't reach anyone. I've requested several times for them to reach out to me but no response. I never received my package and can't even track it since l can't log in. I need a refund
I need a refund or it needs to be resent. If l still don't hear from you I will call the bank and have it reversed.
User's recommendation: Don't order through them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Westbury, New York
No live customer service available
I’m not happy with Morningsave I am finding it difficult to return a purchase I made
I asked for shipping label to return a product I purchased. This product cost me over $100.00
I not able to return it. This product doesnt fit my toilet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Trying to return a package that I DIDN,,T ORDER
I ordered two for one pocket hose. I received it along with a second order. All I'm trying to do is return the second order.
Apopka, Florida
You ask for one. I like morning save
My credit card was billed. I have not ordered anything in a long time, so I would like to know what the $6.41 is for.
Preferred solution: Full refund
User's recommendation: Always check your statements
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
Put wrong apt number on order
Yes my order was suppose to be delivered yesterday but as of today it's not here they said it was delivered but have not received it don't know what happened please respond thank you
I want to cancel my membership and stop the automatic membership
Trying to cancel my account and stop auto withdrawal from my account. Why does simple things always get so confusing
Preferred solution: Trying to cancel membership
User's recommendation: Go to the stores and shop, online shopping is crazy
Hello - You may cancel your membership directly at https://***/membership/cancel. If you're having trouble, you can reach us from our support page on the website: https://***/support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYaw keep taking money out of my account
Make sure you get your money back not some of your money
User's recommendation: Delete my information that ya took and replace my money
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
Continued deductions after balance paid in full
No one ever answers call,, left a few message & online support does not offer dispute.. Please response & stop deducting my credit card account
Hello - I was unable to locate your account with the information provided. Please send our customer support team a message at https://***/support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Cannot reach anyone but your automated system. I have been with Morning Save for a while now and never had an issue like this. One of my orders you canceled, and the money hasn't been put back in my account. Another order I canceled, and you haven't emailed me with any statement of the facts, and the money hasn't been put back in my account.
My contact information is as follows:
Erika Moton
erikamoton@***.com
(702) 969-****
- I find it very unprofessional and trying to contact your company and receive my refund
Preferred solution: Full refund
User's recommendation: There products are excellent however, there is a breakdown in communication
Hello - We replied to you on Tuesday with the estimated delivery date range that was quoted when you placed the order. (July 21st) The order shipped and left our warehouse yesterday and can no longer be canceled.
You may refuse delivery of the order by telling your mail carrier or returning the unopened package to your local Post Office. They'll send it back to us and we'll refund you upon its return.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel monthly shipping fee
I did not give permission for monthly shipping fee this is a scam company ! No customer service phone number a ghost company
User's recommendation: Watch what read , I’m charged $6.48 a month for a shipping fee . I purchased a $20.00 item , 3 months ago, there taking out 6.48 a month shipping fee ! Cannot get in touch with company to cancel no phone numbers ! Scam company ! Now I have to change banks to stop there continuing payment of $6.48 , *** !!!!!
Hello - I was unable to locate your account with the information provided. Please send our customer support team a message at https://morningsave.com/support.
Westbury, New York
Customer service is poor
Morningsave needs to be customer-friendly. Unable to return items purchased. Buy a lot of products from Morningsave.
- Some interesting deals
- Return product is very difficult
Preferred solution: Full refund
User's recommendation: Need live person to communicate with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel membership
I ordered two chargers in May , now you are charging my debit every month $6.48 , I did not sign up for that I want it stoped now!
Preferred solution: Cancelled
User's recommendation: Be aware of this company
Hello John - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period, our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order during this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLED Face Mask stopped working after only a few days. I've reached out and no reply.
I need a replacement or a full refund. I loved it while it was working but after l even charged it, still didn't work.
Preferred solution: Full refund
User's recommendation: Don't order from here. Can't get any assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Slippers I bought fell apart
Company fixed the issue and I have been provided with full refund. Contact morningsave.com to resolve a dissatisfaction with a product you purchased, and more than likely they’ll refund you or give you instructions for a return.
I bought a pair of slippers advertised on TV. They fell apart within one week.
I contacted Morningsave.com, and they refunded me for both the product and shipping. So they did refund me for my loss.
User's recommendation: Read reviews
Thanks for the review, Cowen!
Did not receive my order
Need better customer service. Did not receive my order and no one to talk to. Need customer service phone number.
Hi! Our customer support team is always available at morningsave.com/support We're happy to help!
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Hi Johnnie - I just sent a response to your customer support email. Thanks!