MorningSave
MorningSave Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MorningSave has 4.0 star rating based on 138 customer reviews. Consumers are mostly satisfied.
13% of users would likely recommend MorningSave to a friend or colleague.
- Rating Distribution
Pros: Great prices, No resonse, Good prices.
Cons: Hard to contact with issue, Cannot speak to a human, Hard to contact morningsave with issue.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MorningSave has 4.0 star rating based on 138 customer reviews. Consumers are mostly satisfied.
13% of users would likely recommend MorningSave to a friend or colleague.
- Rating Distribution
Pros: Great prices, No resonse, Good prices.
Cons: Hard to contact with issue, Cannot speak to a human, Hard to contact morningsave with issue.Recent recommendations regarding this business are as follows: "No recommendations.", "Do not deduct unauthorized amounts from satisfied customer accounts", "DONT JOIN THIS COMPANY MEMBERSHIP.THEY WON’T CANCEL IT UNLESS YOU PAY $5 and", "Dont buy from morning save", "Be persistsnt".
Most users ask MorningSave for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top MorningSave Reviews
"Find out about exchanging order for different size"
I love the order I received just need different size. They always have fantastic products and great prices. Will continue to do my ordering through them....
"No solution my concern..."
No experience to report. I have not talk to anyone..I am getting charges on my credit card and I do not why..
Oakland, California
No solution my concern...
No experience to report. I have not talk to anyone..I am getting charges on my credit card and I do not why..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Says delivered but I did not get it
Company fixed the issue and I have been provided with apology. I already did describe on another one like this
Caitlin did a great job helping me find my box. She worked quickly and courteous.
My money was refunded for my package that was left at another apartment in my building. The photo I received didn’t show the door number and it was gray. I responded back with my photo of my apt number on a white door. Because this site was so “wait till we call you” I was frustrated to no end when the recording announced a response in 2-3 business days via e-mail.
I got an email in about an hour. Thank you Caitlin!
According to the message, the delivery time was 2:59 pm! I live on the 8th floor of a high-rise building, so a half hour is not a good situation for a package left unattended. My concern now is to find someone who can rectify this situation by either retrieving my item or refunding me for it.
All the numbers I call are automated and state a response time of 2-3 business days. Today is Friday and it's already 4:40 pm!
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Georgia
Resolved: To process an order
I have used two emails and because of that I cannot process my order. I want to order this item . My email is carlest46@***.com or sounique@***.com.
Hi there! You successfully placed your orders. I've responded to your email with more details.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Phoenix, Arizona
Have not received product
Ordered Nov 25. My bank was charged Nov 28. I have not received a confirmation from you to he able to track my order and cannot get through yoir systems or get a live person to connect to.
My order number: effective-impervious-stamp
User's recommendation: Beware
Hi! You can reach our support team at https://morningsave.com/support.
I've just sent you an email with an update. :)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have not received my package
Order 3 pairs of headphones on 11/27/2024 and still have not received them 12/5/2024. How long does it take?
- Slow or no delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t expect it fast
Hey Christy - I'm sorry, it looks like your order was delayed a bit and got shipped on 12/2. If you have any questions, please contact our customer support team via https://morningsave.com/support.
Camden, New Jersey
Package never received on November 12th 24
Hello customer service
11/29/24
Disappointed unsatisfied customer
I have ordering items and products from your company for several years now never had an issue till now.
I placed the order on November 6th for the two pack Dufun dinosaur race track for my boys and the price was $42.64
Never received it I have been going back and forth with Chat with customer service since
November 12, 24, it could not get this matter resolved. I have even requested a refund or replacement of the track set and nothing has been accomplished.
Here is the old tracking number 943465****563000****67
And here is the new tracking number I received on November 25th 943465****563000****43
Please feel free to contact me at number 404-748-****
Thank you,
Marisol
Hello again - I found your ticket and am looking into this for you. We'll update you shortly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need return code
I need to return the item I bought because the item is not what I expected. It is too large for my place.
Preferred solution: Full refund
Hello - Please reach out to our support team directly via https://morningsave.com/support for assistance.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Harrisonburg, Virginia
Charges on my card that I didn’t authorize
I have gotten 2 charges for $5.99 on 12/10/24 and also today that I did not authorize! I want that money back
User's recommendation: Dont buy from morning save
Hello - I was unable to locate your account with the information provided. Please send our customer support team a message at https://morningsave.com/support.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Product not received no confirmation not able to reach or resolve my bank account charged. Frustrated with your business practice Have not received product orde charged Nov 28
Your systems do not work!
Chat was resolving by asking me to fill a form asking for my email and my credit card info!!! They did not bother to look up my order to let me know if on the way or etc.
I cannot get thru to anyone.
Very frustrated! Not pleased with your business practices.
No email from anyone giving me a confirmation or tracking number
User's recommendation: Beware
Hello - We did not ask for your credit card information. We asked for your billing address so we could locate the order.
We would not ask for your credit card information, for security reasons.
Please respond to us via the messages to our support team so we can find the orders for you. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vacaville, California
Resolved: Bad Customer Service
You can't reach ANYONE with this CO. I've sent 4 emails and no response from a Agent.
Only robot chats.
Therex is NO Toll free number either!!! How do they expect to help ANY customers this way!!
I will not be using MorningSave in the future and will also tell anyone I know not to future either.
Hello - I checked and found that an agent replied to you in two separate email chains. If you don't see our responses in your inbox, please head to https://morningsave.com/support/tickets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salisbury, North Carolina
I received no update delivery notice and did not receive order I paid for I want my money back for order and will not order ever again from morning save in future .
No t recieved order I paid for I want my money back for the product not even recieved an update on order
Hello - I see you wrote in. We're answering emails in the order they were received and will get back to you shortly.
I did check and your order shipped out late (yesterday) but you should have a tracking email by tomorrow. Thank you for your patience.
Henderson, Nevada
Recurring charge for $6.49.
Not charging you two times for shipping and handling and I do not have no membership. I called my credit card. I would like to have a refund.
User's recommendation: Just want my refund
Hello, I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
The suitcases are damaged, and I would like to return them. There are stains in two of the suitcases, and the zipper is damaged on the large suitcase. I am looking for a full refund or a replacement for all suitcases.
- I love the items and the prices
- I would hate to not here again
Preferred solution: Full refund
Hello - I wasn't able to locate an order under the email address you provided. Please reach out to our customer support team via morningsave.com/support for assistance.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to return an item, refund my money
I order 11 pc stainless steel Pro Cuisinart. Cookware, after the first use I started to see stains inside the pots that will not come off.
One stain looks like rust stains. I call and was not able to talk to a customer service person. I was only able to leave a voicemail for someone to call me, but no one ever call me back. File a complaint about the problem to the chat line they provided.
They reply a few days later stating that I could return the items for a refund, but I had to pay for the return shipping fees and provide a tracking number otherwise no refund were going to be issued. The email did not have Morning Save heading or anything I could trust. I realize that this whole thing was a scam.
It is sad that a company like NBC can have this
Kind of scam going on. They should be responsible for the product they sale and provide a good customer service when a consumer have issues with the product they advise in their channels.
- There is no customer service
Preferred solution: Full refund
User's recommendation: DO NOT! Trust this company
Hi! We do not offer phone support.
I do see that we have responded to your email case. I will respond to you again there.
We did approve this return for you. We'll follow up with you directly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Prairieville, Louisiana
Resolved: Product not as advertised. Do a return
Company fixed the issue and I have been provided with apology. You were the go between us thank you
I need RMA number please to return.
Ive not received the rma number I need to return. Waiting patiently.
Hello - Your message was sent to us last night at 9:18pm. We answer all messages in the order they were received. Please note that response times are a bit higher this time of year, but we will get back to you as soon as possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Springfield, Missouri
No Anwser and taking my money for no reason
I ordered ear rings from steals and deals and then I started getting a monthly charge from morning save so it looks like they stole my information. I tried to call and it went straight to voicemail.
User's recommendation: Don’t order from steals and deals because these people steal your information
Hello Cheryl - Your information wasn't stolen. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the $8.99 shipping fee.
I've canceled this Membership for you, effective immediately. If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank.
If you have placed an order this period, the Membership fee will not be refunded. (I went ahead and refunded last month's fee as well, as a courtesy.)
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