Anonymous
map-marker Philadelphia, Pennsylvania

The only issue I had I was not sure the order went through it never came back saying order received it's done nothing so this thing came up to ask questions and I asked them if they could teprint if t

I'm MkI ordered the two tubes and the four door from morningsave.com right after it was on TV and some reason it did not go through I do not think it did and I'm afraid I'm going to lose the order I don't think it did
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Kathy C Jme

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Verified Reviewer

Missing wallet

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MorningSave - Missing wallet
I received a Michael Kors bag as a birthday gift. It is missing the matching wallet. Now they tell me its sold out and they'll refund the person who bought it. How does that help me? I want the wallet I was supposed to ger.
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Cons:
  • Tell me its sold out

Preferred solution: The wallet that goes with the bag This was a gift

1 comment
MorningSave CS

Hello - I'm sorry we weren't able to ship the bag as expected. Unfortunately, due to the nature of our deals, we usually aren't able to get more of the same product back in stock.

Terri J Fwo

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Verified Buyer
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Verified Reviewer
| map-marker Bay Saint Louis, Mississippi

MorningSave - Review in E-commerce category from Bay Saint Louis, Mississippi

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MorningSave - Review in E-commerce category  from Bay Saint Louis,  Mississippi
MorningSave - Review in E-commerce category  from Bay Saint Louis,  Mississippi - Image 2
MorningSave - Review in E-commerce category  from Bay Saint Louis,  Mississippi - Image 3
MorningSave - Review in E-commerce category  from Bay Saint Louis,  Mississippi - Image 4
MorningSave - Review in E-commerce category  from Bay Saint Louis,  Mississippi - Image 5
I ordered two items from you all. So when I press add it wouldnt give me the amount so im thinking that it didnt go through so I did it again and and it did the same thing so i did it the third third time and it did the same thing so I was like let me check my bank account, when I did I had five items and the money was taken out of my account Im trying to get in touch with anybodys to cancel the items that I didnt wont and I couldnt get an answer from anyone so I was really upset. If I can get my money back into my account I will grateful. Terri Johnson
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1 comment
MorningSave CS

Hello Terri - please reach out to https://***/support for assistance. If you don't see our replies in your inbox, please head to https://***/support/tickets and you'll find our replies.

teri r Wkk

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Very unhappy with size and weight of luggage ordered. Return cost is half of total cost paid-$158.85.

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MorningSave - Very unhappy with size and weight of luggage ordered. Return cost is half of total...
MorningSave - Very unhappy with size and weight of luggage ordered. Return cost is half... - Image 2
I ordered two hard luggage Kathy Ireland Travel Luggage from MorningSave.com. Got it in 10 days. Return policy emailed only, said if I pay shipping ($71.00 UPS) they will take it back. It is in original box and sealed. I want a return label from them! TeriRN6835@***.com
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Loss:
$159
Pros:
  • Nice looking product
Cons:
  • Horrible return policy

Preferred solution: Full refund

User's recommendation: Don’t buy from this company!

1 comment
MorningSave CS

Hi Teri- After reviewing this case, it looks like we provided you with an option to use a $9 prepaid label, where $9 would be deducted from the total amount refunded. It looks like this was opted for and a refund for this order has been processed. If you need further assistance, you can reach our support team via https://***/support

Anonymous

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Verified Buyer
| map-marker San Juan, San Juan Municipio

Failure

MorningSave - Failure
MorningSave - Failure - Image 2
I still havent received my package I would like if you can call me at 787-323-****. And if you are not going to send me my package please refund me my money back.
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User's recommendation: No I will not recommend you you have failed in following up with me on my order

1 comment
MorningSave CS

Hello - please reach out to https://***/support for assistance.

Bienvenida R Hes

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Verified Buyer
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Need to return an order Not what I thought

MorningSave - Need to return an order Not what I thought
MorningSave - Need to return an order Not what I thought - Image 2
The led light bulbs I bought need to pay for the light bulbs to work was never mentioned on commercial I feel uncomfortable with the product do not want them any more
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Pros:
  • Great items
Cons:
  • Not given all info on item

Preferred solution: Full refund

User's recommendation: Not likely

1 comment
MorningSave CS

Hello - please reach out to https://***/support for assistance.

Kathy C Jme

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Verified Reviewer
| map-marker Newton, New Jersey

I got a Michael Kors bag as a birthday gift. It was supposed to come with a matching wallet but it was shipped without the wallet

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MorningSave - I got a Michael Kors bag as a birthday gift. It was supposed to come with a...
Updated by user Oct 07, 2023

They said it's sold out and they refunding the money to the person who bought it. So I'm out of luck. This was a birthday present but I get aggravated every time I look at it.

Original review Sep 29, 2023
Now they say they can't find the wallet and they are refunding the person who bought it. This was a birthday gift so how does this help me? I'm really ticked off.
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User's recommendation: Less than 1 star. Poor customer service

Sheron J Ihw

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Verified Reviewer
| map-marker Oak Ridge, Tennessee

Order arrived in damaged box.

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MorningSave - Order arrived in damaged box.
MorningSave - Order arrived in damaged box. - Image 2
BSince these are security cameras there is a high probability of damage to the product. I paid a large fee for delivery and I expected it to arrive in excellent condition.
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User's recommendation: Beware. There no talking to customer service by phone. Communication is handled via email..

2 comments
Guest

And they don’t work!

MorningSave CS

Hello - please reach out to https://***/support for assistance.

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Derick Orm

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Verified Reviewer
| map-marker Benton Harbor, Michigan

Cheer collection 7 piece air tight containers broke

MorningSave - Cheer collection 7 piece air tight containers broke
At this time I would not recommend them to a friend unless there can be some type of a replacement lid sent out to take place of the one that brokeThe led to the top of the canister has come apart and cannot be put back together as a little *** on the side of the clear tab on top has broke off. I would suppose this was because of a defect in the material as the spring is quite strong that is holding it was holding together. I was quite pleased with the canisters until today when the top all came apart. I believe it is a defect in the making of the canister and the spring is so strong. I do not have a receipt for this but you have it on file under my name
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User's recommendation: I would not recommend this to another customer unless there could be a replacement lid to take the place of the one that broke

Resolved
Colleen G Qby

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Verified Reviewer

Resolved: Terrible customer service

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Updated by user Sep 24, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 16, 2023
Money deducted from my account and no one can tell me why!!! No one to speak to about this discrepancy Removing all future emails from Morning Save
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Preferred solution: Full refund

User's recommendation: Never order from this Company Wretched Customer Service

Tasha S Rxo

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Verified Buyer
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Verified Reviewer

Some use my card to make a purchase

MorningSave - Some use my card to make a purchase
I like to report fraud.. I looked on my bank statement and my card was used on September 13 with you guys.. I have ordered by once with you guys and that was months ago so I dont know how my card was used.The amount was $6.62
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Loss:
$7

Preferred solution: Full refund

Dorothy C Xzr

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Verified Reviewer

Are you going to have more Robo vacuum 360

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I wanted to purchase the Robot vacuum cleaner 360. Said Sold Out! With mop. Please let me know ASAP!! TIA
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Pros:
  • Prices
Cons:
  • You run out quickly

Preferred solution: Robot vacuum cleaner 360

Cathy D Vuc

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Verified Reviewer

I ordered one thing it was fine. For months and months you have been charging my account. I want a refund.

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Im being charged for something I dont want. You really should have a human that a person can talk to you. I would think it would make it a whole lot easier.
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Loss:
$77
Pros:
  • Good value if you order something
Cons:
  • Being charged repeatedly

Preferred solution: Full refund

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Resolved
maryann j Xyo

Resolved: CHECKWARRANTY PRIOR TO PURCHASE. WHO IS RESPONSIBLE FOR ISSUES? MORNING SAVEOR ITEMS COMPANY

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Updated by user Sep 29, 2023

Company fixed the issue and I have been provided with apology.

Original review Aug 30, 2023
DEFECTIVE VACUUM. TOLD BY ITEM COMPANY THAT THEY AREN'T RESPONSIBLE FOR ISSUES. I HAD TO GO BACK TO SELLER. YES, THEY ACCEPTED A RETURN, BUT I WAS TOLD I CHECK WARRANTY AND POLICIES. BE CAUTIOUS, AS THE ORIGINAL COMPANY CLAIMS NO RESPONSOBILITYHAD TO PURCHASE A HUGE BOX TO SHIP. DON'T BELIEVE THAT SHOULD BE MY RESPONSIBILITY. THERE WAS AN OPPORTUNITY FOR MORNING SAVE TO PURCHASE A REPLACEMENT PART FROM SHARK, BUT TOLD ME THEY DON'T DO THAT.
View full review
Loss:
$157
Pros:
  • Great deals
  • But caution with electronic or machines
Cons:
  • Returns and warranties

Preferred solution: PROVIDE SHIPPING BOX. RETURN SHOULDN'T BE MY FINANCIAL RESPONSIBILITY.

User's recommendation: CHECK POLICIES AND WARRANTIES FOR WHO'S RESPONSIBILITY IT IS IF ISSUES. BEFORE PURCHASE.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Memphis, Tennessee

I can’t contact a person to communicate with or a site with information on how to return a damaged product. I refuse to pay a dollar to communicate with a computer!! I love the luggage, but it’s damag

MorningSave - I can’t contact a person to communicate with or a site with information on how to...
Not satisfied with your customer services. I have tried every means possible to resolve at a very small problem that has grown into a huge mess. I simply want to return a damaged product and receive a credit for monies paid to you. Why cant I talk to a person not a computer.. You have my information, please help me give you a positive rating and not the very Negative ratings I am giving now.
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User's recommendation: I will not be recommending

Leslie M Bmn

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Verified Reviewer

Cancelation

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The service is great I just haven't seen anything on morning save that I would want to purchase at this time so I was just like to cancel my prescription for right now and then add it maybe back at a later date thank you
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Pros:
  • Discounts
Cons:
  • No membership fees

Preferred solution: Full refund

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