Company responded
Feige Qwv
map-marker Garland, Texas

Warning for anything with this company

I never ever joined this company for anything. I bought a blender because of a show on TV.

I sent it back because it didn't work for me they misrepresented it. If this cost me money to quit something I didn't join I'll just get with my Discover card and let them take care of this.

View full review

User's recommendation: WARNING about ordering anything

1 comment
MorningSave Customer Support
Response

Hello - Here's the information we sent you on Sep 24 3:04 pm "Hello, I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the $8.99 shipping fee.

As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.

The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership"

Company responded
Alice S Azx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Says delivered but I did not get it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MorningSave - Says delivered but I did not get it
Updated by user Nov 04, 2024

Company fixed the issue and I have been provided with apology. I already did describe on another one like this

Updated by user Nov 04, 2024

Caitlin did a great job helping me find my box. She worked quickly and courteous.

My money was refunded for my package that was left at another apartment in my building. The photo I received didn’t show the door number and it was gray. I responded back with my photo of my apt number on a white door. Because this site was so “wait till we call you” I was frustrated to no end when the recording announced a response in 2-3 business days via e-mail.

I got an email in about an hour. Thank you Caitlin!

Original review Oct 31, 2024
Today, I received an email at 3:36 pm that my package was delivered. It didn't specify a location, such as my door or mailroom, etc.

According to the message, the delivery time was 2:59 pm! I live on the 8th floor of a high-rise building, so a half hour is not a good situation for a package left unattended. My concern now is to find someone who can rectify this situation by either retrieving my item or refunding me for it.

All the numbers I call are automated and state a response time of 2-3 business days. Today is Friday and it's already 4:40 pm!
View full review

Preferred solution: Deliver product or service ordered

1 comment
MorningSave Customer Support
Response

Hello - I see our customer support team already responded and resolved the issue. If you'd like to update your review, here's how: 18.1 For registered posters: 1) Log into your PissedConsumer account; 2) Click on the profile icon on the toolbar (in the upper right corner of the page) and choose "Reviews" from the dropdown menu; 3) Choose the review you would like to update and click on the "Edit" button; 4) Click on the "Add" button in the "Additional Facts" field, and type in your additional facts; 5) Click on the "Save" button to save the changes.

18.2 For anonymous posters: 1) Go to PissedConsumer.com; 2) Click on the "Login" button in the upper right corner of the page; 3) Click on the "Sign up" button at the bottom of the popup window and fill in the required fields; 4) Click on the profile icon on the toolbar (in the upper right corner of the page) and choose "Reviews" from the dropdown menu; 5) Choose the review you would like to update and click on the "Edit" button; 6) Click on the "Add" button in the "Additional Facts" field, and type in your additional facts; 7) Click on the "Save" button to save the changes.

Please note that the link from “Thank You” email remains valid for 6 months from the date of receipt of the email. If you lost your "Thank you" email, please contact us via Contact PissedConsumer form.

Company responded
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Phoenix, Arizona

Have not received product

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MorningSave - Have not received product
MorningSave - Have not received product - Image 2

Ordered Nov 25. My bank was charged Nov 28. I have not received a confirmation from you to he able to track my order and cannot get through yoir systems or get a live person to connect to.

My order number: effective-impervious-stamp

View full review

User's recommendation: Beware

1 comment
MorningSave Customer Support
Response

Hi! You can reach our support team at https://morningsave.com/support.

I've just sent you an email with an update. :)

Company responded
Christy B Ntw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MorningSave - Have not received my package
MorningSave - Have not received my package - Image 2

Order 3 pairs of headphones on 11/27/2024 and still have not received them 12/5/2024. How long does it take?

View full review
Loss:
$49
Cons:
  • Slow or no delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t expect it fast

1 comment
MorningSave Customer Support
Response

Hey Christy - I'm sorry, it looks like your order was delayed a bit and got shipped on 12/2. If you have any questions, please contact our customer support team via https://morningsave.com/support.

Company responded
Anonymous
map-marker Camden, New Jersey

Package never received on November 12th 24

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MorningSave - Package never received on November 12th 24

Hello customer service

11/29/24

Disappointed unsatisfied customer

I have ordering items and products from your company for several years now never had an issue till now.

I placed the order on November 6th for the two pack Dufun dinosaur race track for my boys and the price was $42.64

Never received it I have been going back and forth with Chat with customer service since

November 12, 24, it could not get this matter resolved. I have even requested a refund or replacement of the track set and nothing has been accomplished.

Here is the old tracking number 943465****563000****67

And here is the new tracking number I received on November 25th 943465****563000****43

Please feel free to contact me at number 404-748-****

Thank you,

Marisol

View full review
2 comments
MorningSave Customer Support
Response

Hello again - I found your ticket and am looking into this for you. We'll update you shortly.

MorningSave Customer Support
Response

Hi Marisol - Your tracking numbers and other info were automatically redacted for your privacy, so I can't look into this directly. Please reach out to customer support via https://morningsave.com/support for further assistance.

View more comments (1)
Company responded
Duane P Qad

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Product not received no confirmation not able to reach or resolve my bank account charged. Frustrated with your business practice Have not received product orde charged Nov 28

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MorningSave - Product not received no confirmation not able to reach or resolve my bank...
MorningSave - Product not received no confirmation not able to reach or resolve... - Image 2

Your systems do not work!

Chat was resolving by asking me to fill a form asking for my email and my credit card info!!! They did not bother to look up my order to let me know if on the way or etc.

I cannot get thru to anyone.

Very frustrated! Not pleased with your business practices.

No email from anyone giving me a confirmation or tracking number

View full review

User's recommendation: Beware

1 comment
MorningSave Customer Support
Response

Hello - We did not ask for your credit card information. We asked for your billing address so we could locate the order.

We would not ask for your credit card information, for security reasons.

Please respond to us via the messages to our support team so we can find the orders for you. Thanks!

Company responded
Jonnie A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vacaville, California

Resolved: Bad Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You can't reach ANYONE with this CO. I've sent 4 emails and no response from a Agent.

Only robot chats.

Therex is NO Toll free number either!!! How do they expect to help ANY customers this way!!

I will not be using MorningSave in the future and will also tell anyone I know not to future either.

View full review
1 comment
MorningSave Customer Support
Response

Hello - I checked and found that an agent replied to you in two separate email chains. If you don't see our responses in your inbox, please head to https://morningsave.com/support/tickets.

Company responded
Rockie Ynw
map-marker Henderson, Nevada

Recurring charge for $6.49.

MorningSave - Recurring charge for $6.49.

Not charging you two times for shipping and handling and I do not have no membership. I called my credit card. I would like to have a refund.

View full review

User's recommendation: Just want my refund

1 comment
MorningSave Customer Support
Response

Hello, I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.

As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.

The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership

Company responded
Laurell D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

MorningSave - Return
MorningSave - Return - Image 2

The suitcases are damaged, and I would like to return them. There are stains in two of the suitcases, and the zipper is damaged on the large suitcase. I am looking for a full refund or a replacement for all suitcases.

View full review
Pros:
  • I love the items and the prices
Cons:
  • I would hate to not here again

Preferred solution: Full refund

1 comment
MorningSave Customer Support
Response

Hello - I wasn't able to locate an order under the email address you provided. Please reach out to our customer support team via morningsave.com/support for assistance.

Company responded
Luz H Mbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return an item, refund my money

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MorningSave - Need to return an item, refund my money
MorningSave - Need to return an item, refund my money - Image 2

I order 11 pc stainless steel Pro Cuisinart. Cookware, after the first use I started to see stains inside the pots that will not come off.

One stain looks like rust stains. I call and was not able to talk to a customer service person. I was only able to leave a voicemail for someone to call me, but no one ever call me back. File a complaint about the problem to the chat line they provided.

They reply a few days later stating that I could return the items for a refund, but I had to pay for the return shipping fees and provide a tracking number otherwise no refund were going to be issued. The email did not have Morning Save heading or anything I could trust. I realize that this whole thing was a scam.

It is sad that a company like NBC can have this

Kind of scam going on. They should be responsible for the product they sale and provide a good customer service when a consumer have issues with the product they advise in their channels.

View full review
Loss:
$102
Cons:
  • There is no customer service

Preferred solution: Full refund

User's recommendation: DO NOT! Trust this company

1 comment
MorningSave Customer Support
Response

Hi! We do not offer phone support.

I do see that we have responded to your email case. I will respond to you again there.

We did approve this return for you. We'll follow up with you directly.

Company responded
Cheryl W Mty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Missouri

No Anwser and taking my money for no reason

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MorningSave - No Anwser and taking my money for no reason

I ordered ear rings from steals and deals and then I started getting a monthly charge from morning save so it looks like they stole my information. I tried to call and it went straight to voicemail.

View full review

User's recommendation: Don’t order from steals and deals because these people steal your information

1 comment
MorningSave Customer Support
Response

Hello Cheryl - Your information wasn't stolen. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the $8.99 shipping fee.

I've canceled this Membership for you, effective immediately. If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank.

If you have placed an order this period, the Membership fee will not be refunded. (I went ahead and refunded last month's fee as well, as a courtesy.)

Company responded
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dallas, Texas

About my package

MorningSave - About my package
MorningSave - About my package - Image 2

I bought a klalorik Maxx from morning save on may 2 2024 and it stop working about 2 weeks ago I have contacted the company now word yet her is my contact info Donna Hayes 501944**** donna5109@***.net

{{Redacted}}

View full review
1 comment
MorningSave Customer Support
Response

Hello, I don't see any messages from you regarding this order or from your email address. I was able to look up your order and found that you had a 90-day warranty, which expired in August.

Company responded
Keevan Dug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Russell, Kansas

Resolved: I'm satisfied with company and product.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I received my pkg late on 29th after receiving two E-mails stating it had arrived. On Sep.

25 and then morning Sep 29. I now have my package.

Received E-mail stating they are resending it. I have contacted saying I didn't need to resend.

View full review
1 comment
MorningSave Customer Support
Response

Thanks for the review!

E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Company responded
Katherine S Faa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make sure i am not billed a monthly fee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to confirm that I ordered 2 pairs of the diamond sterling earrings for $20.00 from MorningSave.com. I ordered only 2 pairs.

I want to ensure that I won't be billed a monthly fee of $5.99. This fee has been charged for long-term use for over a year before it was cancelled.

View full review

Preferred solution: Deliver product or service ordered

1 comment
MorningSave Customer Support
Response

Hello, Your order was placed yesterday and is due to arrive between Wednesday, December 4th - Friday, December 6th. You did not join the membership, so you won't be charged for it. I hope this helps!

Company responded
Margaret B Ptc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t receive my order

MorningSave - I didn’t receive my order

FedEx says that it was delivered on November 1, 2024, and they show a picture of it on a porch; however, that isn't my porch. I have been trying to resolve this issue and I'm getting nowhere!

I'm very frustrated. I would appreciate a phone call back at 412-805-**** as soon as possible.

View full review
Loss:
$2399
Pros:
  • Go prices
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: At this point with my issue I wouldn’t recommend them

1 comment
MorningSave Customer Support
Response

Hello - We've been communicating with you regarding this shipment. We do have steps we need to follow in cases like this but will work with you to resolve the issue.

I just responded to your most recent messages. Thanks!

Company responded
Rosemarie B Ldk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't receive my package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They didn't bring my package to my door. They left it in the hallway where it was stolen.

Once they said my package was delivered, I hurried up and went downstairs, but no package was there.

I don't have money to give away. I complained about this before.

View full review
Loss:
$22

Preferred solution: Full refund

User's recommendation: Beware some of them don't bring ur packag in in hallwaythe e to the organizer ring ur bell just leave your package

1 comment
MorningSave Customer Support
Response

Hello - Please coordinate all delivery instructions with your local carrier office. We don't have the ability to include specific delivery instructions with our shipments.

We'll help you work on the missing package when we respond to your customer support ticket. Thanks!

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