MorningSave
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product I bought isn’t charging so therefore it’s not working and I put tickets in several times
I dont know what happened I bought something it doesnt work and I cant get a hold of anyone and nobodys getting back to me via email this is going to be very upsetting
- Not a dam thing
Preferred solution: Full refund
User's recommendation: Don’t but anything
Ashland, Nebraska
Faulty purchases
My mother purchased 2 products from this company for Christmas gifts and you can't get ahold of anyone from the company itself or the other two companies the products came from. Not impressed.
User's recommendation: Do not order from this place.
Hello Justine - I was unable to locate your account with the information provided. Please send our customer support team a message.
Here are the instructions on how to get to our support page: Click the three lines to bring up the site menu. Scroll down to HELP and click SUPPORT. Select your problem from the dropdown menu and answer a few questions.
We'll respond to your email in the order it was received. Thanks!
Newark, New Jersey
Have not received item, over due . Item is paid for
Did not receive item, OVER DUE.
PLEASE FIX PROBLEM NOW. This company
Needs to get better at sending items.
Preferred solution: Deliver product or service ordered
Hello John - I was unable to locate your account with the information provided. Please send our customer support team a message.
Here are the instructions on how to get to our support page: Click the three lines to bring up the site menu. Scroll down to HELP and click SUPPORT. Select your problem from the dropdown menu and answer a few questions.
We'll respond to your email in the order it was received. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Summerville, South Carolina
S&”(‘tty customer service. Will not respond to emails with problems
Morningsave is not responding to emails to resolve the defective item I just purchased. There is no phone number, and the website runs you in circles to produce a return ticket.
Still can't do that. It looks like they are running a ghost company for customer service.
I just want my money back for the *** merchandise they sold me. There is no help from the company Lenntek, which manufactures this junk.
- Cheap prices
- Make sure you purchase something you will not need cust service
Preferred solution: Full refund
User's recommendation: Run!
Hello - I was unable to locate your account with the information provided. Please send our customer support team a message at https://***/support. Our support page asks a few questions, so your ticket gets routed correctly, but your emails will reach a person.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money out from my bank account
To watch their credit card statements.
Flipping, answer me. I've been trying to do this email counter, whatever the *** it is, and it just keeps wanting my credit card.
Just because I bought pants from you does not mean I want to pay you $10 a month.
Cancel my subscription, if I have one. Stop taking $6.35 out of me a month.
Preferred solution: My money back that you’ve been taken out of me every Flippin month. This month there was $6.35 for what
Hello Kelli - I was unable to locate your account with the information provided. Please send our customer support team a message at https://***/support.
Augusta, Georgia
Charging my card
I did not join your membership. Please stop charging my account.
If it shows ip again i will have my credit cards company stop it and charge you back for all you charged me.
Thank you. 706/860-**** valerie bell i don't have account with you
User's recommendation: Does not call back when you contact them. I did not join and yet they are charging my cc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo cancel my 5.99 a month membership
I'm going to renew my 5.99 membership when I order. Because I'm on a set income and I don't have $5.99 a month unless I'm ordering something from Morning save.com, so please discontinue my membership, I am sorry about any misunderstanding about the $5.99 membership fee, I was unaware of that charge until in an email you sent me letting me know that I could cancel my membership at any time.
User's recommendation: Please let customers know about the 5.99 before they order
I was able to cancel that membership for you. You selected to join the membership when placing your order. Let us know if you have any other questions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
No phone customer service
The only communication was with chats and texting. Morningsave communicates through outside companies to solve problems a customer might hv. My problem was not solved and I canceled my acct with Morningsave.
Hello - I was unable to locate your account with the information provided. Please send our customer support team a message.
Here are the instructions on how to get to our support page: Click the three lines to bring up the site menu. Scroll down to HELP and click SUPPORT. Select your problem from the dropdown menu and answer a few questions.
We'll respond to your email in the order it was received. Thanks!
Charleston, South Carolina
Have you received my order
Didn’t receive my order. My order number is 1ZW1R264YW1092****. 3-pack bright basic ultra-thin wireless LED puce light.
Preferred solution: Full refund
Hello, That tracking number isn't bringing up an order. Can you please contact our support team directly from morningsave.com/support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEXTREMELY DISAPPOINTING
Horrible customer service, those televise sales should stop, because consumers cannot spoke with anyone if there are questions regarding purchases.
Hello, Please reach out to us from our website so we can address whatever issues you may be having.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBrought a Kenneth Cole coat and it is to small. On morning save. Need to return the coat
I like to return the coat; it's too small if you have a 1X. I would like to return it. I love morning save with all the ladies.
- I love them
- Nonej
Preferred solution: Coat in extra large or 1x it's to small
Hello! Please contact our customer support team directly to arrange your return via https://***/support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service
I have already sent my disappointment with customer service this is exactly what I am talking about always repeating oneself. 
Hello, I am so sorry you are having this experience. Please reach out to us directly on our website. We are happy to help you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norfolk, Virginia
Ordered product that doesn’t work!
The item never worked. The company should replace or refund my purchase.
At this point, I'm disappointed. If restitution is made, fine; if not, I'm upset!
- Savings
- Not being able to contact any morningsave representative
Preferred solution: Full refund
User's recommendation: Save receipts!
Hello Carson - I was unable to locate your account with the information provided. Please send our customer support team a message at https://***/support.
Oxford, Mississippi
My very late order and no reaponse
Terrible.. left phone message and also on line message and no response from either
No order has arrived, very late and no explanation or contact from Morning Save. I have found no good way to even track the irder
User's recommendation: Just be aware
Hello Vona - It is the busiest time of year, and we are answering emails in the order they were received. Please be patient with us, and we'll get you the help you need.
If you don't have an answer and it's been more than 5 business days, please check your support ticket page on our website and see if there is a reply there. Here are the instructions on how to get to our support page: Click the three lines to bring up the site menu.
Scroll down to HELP and click SUPPORT. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Haven’t received order
Finally delivered item. Contact the company & ask for delivery date. They are not accurate in their delivery projections.
I placed an order that should have been delivered by October 13th. I went to the website to see why it is late, but there is no record of my order.
I have a confirmation email & also see my debit card was charged.
So..where is it.
Called & had to leave a message!! 
- Low cost
- Did not receive order
Preferred solution: Deliver product or service ordered
User's recommendation: Beware
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Hi Denise, We are happy to help you. Please reach out to our customer support team about the issue you are having with your order. Thanks,