MorningSave
Reviews and Complaints
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Verified Reviewer |
North Las Vegas, Nevada
Inferior quality
- - Item marketed as soft and silky, but fabric and stitching were poor.
- - Refund offered as Morning Save bucks after return at own expense.
I previously left a review here. I ordered a Bibb 'Luxury Bamboo Chambray' sheet set, citing it as soft and silky.
The quality of the fabric and stitching was extremely bad. I contacted Morning Save for a refund.
They required the item to be returned at my expense and offered the rest in Morning Save bucks. I didn't want their 'bucks' and decided to keep the item.
- Quality was inferiror in my item
Preferred solution: Full refund
User's recommendation: Watch out!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
My orders didn't arrived
The reviewer tried to contact the company before posting this review.
My order didn't arrive. I have not gotten any help from anyone. Can someone please look into this matter, please?
Preferred solution: Full refund
User's recommendation: Don’t believe everything just because of the price
Hello, We are happy to help you through our support from directly on our website. Please send us a message there so we are able to assist you. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInsufficient responce
The reviewer tried to contact the company before posting this review.
Order has not come - dont know why you dont connect why do you need 100 characters when you. Get the message with less *** !
Please reach out to us directly from our website contact support page, we are unable to assist you here. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No help with non delivery
The reviewer tried to contact the company before posting this review.
Company fixed the issue and I have been provided with full refund. and was allowed to keep the product if it ever arrived. The company will help to resolved your issue....it just frustrating that you have to jump through hoops to get result.
The carrier delivered the package at a vacant home...the delivery person took a pic where they left the package...had I not stayed on top of this I would be out of money and item...Morning Save did very little to assist!
Hi there, I am able to see that our team is assisting you with the best outcome possible. Please continue to allow us to make this right. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Farmington, Michigan
I am missing pamphlet or booklet for the air purifier
The reviewer tried to contact the company before posting this review.
There wasn't a warranty or directions in either of the boxes. Please send them to me. All merchandise should have a warranty and directions in the box.
Preferred solution: Directions with warranty or refund
User's recommendation: Please include all warranty and materials in the boxes
Hello, Warranty information is posted on the item description on our site on all of our sales, since some are through us and others through the manufacturer. As always our team is also happy to help guide you to that information as well. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norristown, Pennsylvania
Membership I didn’t order
The reviewer tried to contact the company before posting this review.
They're billing me for a membership that I did not request. I've been trying to get a hold of you, but I'm not getting any response.
Is there anybody there that can help me?
You can call me at 6:10 908-****. Thank you.
Hello, As noted on our site, we do not offer phone support. Please reach out to our team we are happy to help discontinue your membership or you can do it right from your account page. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel monthly fee of 9.93
The reviewer tried to contact the company before posting this review.
Let me know you received my request to cancel the monthly fee of 9.93.
100 symbols seem silly, but here goes nothing.
User's recommendation: Probably not
Hey there, We are unable to confirm anything from here. Please contact us directly from our support tickets on our website and we will help get this resolved for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Lauderdale, Florida
Cancel membership
- - Wants to cancel membership; can't access online.
- - Didn't know they had an account until the bill.
- - Joined automatically after buying via a TV ad.
Hello, I am writing this today to try and cancel my membership. First of all, I did not even know I had an account until I checked my credit card bill.
I am not a Morningsave type of person; I watched a television show and bought one of the products you were advertising. I did not know this made me an automatic member. Please cancel my membership. I can't get into my account to do it online.
dugansdrug@***.com is my email. Thanks.
- Good stuff
- Fees
Preferred solution: cancel membership
User's recommendation: I don't know
Hello, We are happy to help. Please reach out to us directly from our support tickets via our website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clementon, New Jersey
Face mask led stop working
The reviewer tried to contact the company before posting this review.
Face Mask stop working. Customers service didn't have a order ID only in letters i need it in numbers.
User's recommendation: No!
Hello, Please reach out to our team if you haven't done so already and we will take a closer look at how we can help you. Thank you for your review.
Lafayette, Louisiana
This is ridiculous. Ordered the same item once in April and once in May. April order received but May order never received.
The reviewer tried to contact the company before posting this review.
Order not received and Ive emailed which I got a response saying shipped, but it never shipped only the first order for same item. Open the app and still showing processing.
- Poor customer service
Preferred solution: Full refund
User's recommendation: Make sure the order is looked at correctly because the item was ordered once in 2 different months.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anderson, South Carolina
I’m pissed!!!!
- - Charged nearly $100 on a membership at checkout.
- - Signup terms were unclear.
- - Support is via email only and the representative stopped replying.
Ordered something in November 2025. Not realizing I had signed up for the membership because its so sketchy when you go to check out they sucked ALMOST 100$ !
From my debit card for membership fees. I contacted them via email because theres no actual phone number and the representative stopped responding after I ask for a supervisor. Im on disability and NEVER sign up for memberships Im pissed!
Dont fall for the FREE SHIPPING! ITS A TRAP!
- Good prices
- Rip people off when you place an order and take your money
Preferred solution: Full refund
User's recommendation: Red the shipping instructions
Hello, When you placed your order with us, you chose to join our Membership program instead of paying the flat rate shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
Atlanta, Georgia
To cancel membership due to issues logging in
The reviewer tried to contact the company before posting this review.
I need to make sure individual customer service representatives are able to contact that person and resolve the issue instead of going online trying to resolve the problem.
User's recommendation: Be able to give live customer support individually support maybe through a phone call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive order on promised date, nor even an explanation or email regarding it! Having a hard time getting information on it!
The reviewer tried to contact the company before posting this review.
Placed order on Aug.13, Glokore therapy face mask, promised ship date Aug 17-Aug 200, have not received it nor have I was given a explanation as to when it would actually be shipped!
- Good price
- Hard to get a live person to talk to
Preferred solution: Deliver product or service ordered
Please reach out to our team via our support team directly from our website. We are happy to take a look into this complaint.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceiving items not ordered
The reviewer tried to contact the company before posting this review.
I've received 2 items I never ordered.
How were they initiated?
Twin sheet set & a shopping cart.
Who ordered these?
Carol.
Preferred solution: Were these items charged to me?
Hello, We are unable to answer that question or help here. Please reach out to our team, so we can look into this for you.
Chicago, Illinois
My order
The reviewer tried to contact the company before posting this review.
I have not received my order that was placed on 9/10/25. I need a call back to 217-299-****.
I expected to receive my order before now. Thank you.
- Great deals
- Communication
Preferred solution: Deliver product or service ordered
User's recommendation: Keep trying!
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Hello, Yes, we offer stores.com cash for items that are not compatible with our return policy as a fair resolution in some cases like yours. That stores.com cash can be used at any of our online stores.
Please reach out to us if you have any questions. Thank you for your review.