MorningSave
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to return item
I've called your phone number and it redirected me. I kept getting AI and then chatting with somebody.
I just want to return an item, two phone chargers that I purchased. Would someone please email me at cycle200@***.com, or call me at 781-960-****? If it's not resolved, I will dispute it on my credit card.
I've spent over an hour trying to resolve this issue. I purchased from you before and it's doubtful that I will continue if this is the service you provide.
- Some decent prices
- Lack of customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnknown charges
Why do I have three charges a few months apart when I only used this website once? Morningsave.com is not to be trusted!
It's unbelievable that I am being used and stolen from! Buyer, beware.
- U think ur getting a deal
- Take ur card and use it behind ur back every few months
Preferred solution: Full refund
User's recommendation: Be careful- I’ve gotten my $ stolen from me since LAST YEAR!!
I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pagosa Springs, Colorado
Resolved: Still no refund
Company fixed the issue and I have been provided with apology. Credit received.
Returned items. No refund.
Going on 1 month since returning of items . Sent an email or two with no answer to either.
Checking junk and spam folders just in case. Please respond.
User's recommendation: Be sure to not need to return.
Hello - I see where we authorized the returns, but we haven't received them. Please reach out to https://morningsave.com/support with the tracking number for your returns so we can look into what happened.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Rapids, Michigan
Exchange
I just wish the items would not sell out so quickly. I purchased to small size of leggings and by the time I received them, the larger size was already sold out.
I'm needing to exchange an item for a different size but I do not know how to do this. Can someone please help. My email address is {{Redacted}}
and phone number is {{Redacted}}
Thank you,
Marcie Eberly
User's recommendation: To be able to speak to a human.
Hi there - I see you sent us a message this morning. It can take 1-2 business days for us to respond, but since I found your message, I went ahead and sent you return information. Thanks!
Camden, New Jersey
Package never received on November 12th 24
Hello customer service
11/29/24
Disappointed unsatisfied customer
I have ordering items and products from your company for several years now never had an issue till now.
I placed the order on November 6th for the two pack Dufun dinosaur race track for my boys and the price was $42.64
Never received it I have been going back and forth with Chat with customer service since
November 12, 24, it could not get this matter resolved. I have even requested a refund or replacement of the track set and nothing has been accomplished.
Here is the old tracking number 943465****563000****67
And here is the new tracking number I received on November 25th 943465****563000****43
Please feel free to contact me at number 404-748-****
Thank you,
Marisol
Hello again - I found your ticket and am looking into this for you. We'll update you shortly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel subscription
Company fixed the issue and I have been provided with apology.
HAD NO IDEA OF A MINTHLY CHARGE
I CANT AFFORD THIS- senior citizen on fixed income
Preferred solution: CANCEL SUBSCRIPTION NOW CANT AFFORD
Hello - *I've canceled this Membership for you, effective immediately*. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
Resolved: No solution my concern...
Company fixed the issue and I have been provided with apology.
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
(Past months are not eligible for a refund.) The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
Charlotte, North Carolina
Charge
There is a charge on my credit card for morning save and I didn't order anything I did order blood pressure cup a couple months ago but now I was charged yesterday for something for $7 and I don't know what it is
Hello - You placed your order on 2/6/2025. I've canceled this Membership for you, effective immediately.
When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chester, South Carolina
Cancel my membership
Answer a phone call or call me back. This is absurd.
I am required to pay to fill out a form to find out why you're already deducting money from my account, particularly when I don't even know the reason. Moreover, you merely want me to give you more money.
It makes no sense. Could someone please call me back?
User's recommendation: This is ridiculous, wanting money to fill out a form to try to find out why y’all are taking money out of my account and nobody will answer the phone and nobody will call me back and you want me to give you more money to fill out a dang form when you’re already taking money out of my account that I don’t know what it is
Hello - We do not require payment to provide customer support. You need to head to https://morningsave.com/support to reach our customer support team. Please reach out there so we can locate the charges and get this cleared up for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jersey Shore, Pennsylvania
My order
I ordered something and then they charged me for a membership I did not want.wondering if my order is canceled or if its coming
User's recommendation: Don’t do it
Hello - It appears you haven't been receiving our replies. Can you please check for those directly on your support ticket page at https://morningsave.com/support/tickets? Simply head there, click the case number, and you'll find all of our communication.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust fake everything about this website is fake & the customer service is awful
I have tried contacting you several times through emails. Why don't you give a proper address to return my order back to you?
Preferred solution: Full refund
User's recommendation: None ,,,, stay away from morningsave
Hello - I checked and found that we responded to your voicemail and email on Friday. Please head to https://morningsave.com/support/tickets and you'll see our replies.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute a bill drafted out on my account
The bill was drafted from my account twice. I have no knowledge as to why this $6.41 was taken from my account for two months in a row.
Preferred solution: Full refund
Hello Linda - I just responded to your message about this. Here's what that said: I've canceled this Membership for you, effective immediately.
When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee. As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded.
The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem does not work
Charged but does not come on. Order # receptive-surprised-pretzel. When I turned it on after taking the charger out, it did not come on.
- Easy to order
- Non existent customer service
Preferred solution: Full refund
Hello - I see we issued a refund for this order on 1/23/25 and you acknowledged the email. Please let us know if you need further assistance.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn’t not receive my package that I ordered on 12/20/24
The package was not delivered to me at all I ordered this on 12-20-24 I havent heard anything about my delivery can someone please contact me at 914 804 **** I would like to get my package please they took my money and I didnt receive anything from them I been trying and trying to find my package I havent heard anything about my package
Preferred solution: Deliver product or service ordered
Hello - I don't see any messages from you to our support team. Tracking shows this was delivered yesterday. If you still need assistance, please write to us via https://morningsave.com/support.
Simpsonville, South Carolina
3rd request to cancel
JUST CANCEL MEMBERSHIP PLEASE!!! PPPPPlease please please please please please please please please please please
Hello - I was unable to locate your account with the information provided. Please send our customer support team a message at https://morningsave.com/support. If you need to cancel your membership, you can head to morningsave.com/membership/cancel.
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Your comment is successfully posted.
Hello - We do not offer phone support. I've located your emails.
We've responded to you several times.
If you don't see those replies in your inbox, please head to https://morningsave.com/support/tickets and you'll find our responses. Thanks!