MorningSave
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Stolen package.
Company fixed the issue and I have been provided with apology.
My package was delivered at my residence but, it was delivered in the lobby not my front door. The the delivery companies that delivers to this residence knows that it's a report with the police department that is high theft on packages that is left in lobby. I spoke with ups already so, they are responsible for my refund.
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Dallas, Texas
About my package
I bought a klalorik Maxx from morning save on may 2 2024 and it stop working about 2 weeks ago I have contacted the company now word yet her is my contact info Donna Hayes 501944**** donna5109@***.net
{{Redacted}}
Hello, I don't see any messages from you regarding this order or from your email address. I was able to look up your order and found that you had a 90-day warranty, which expired in August.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Georgetown, Kentucky
I want my money back and cancel this
Stop my charges. You just charged me twice.
Please refund my money and cancel. I have asked a few times to cancel and refund my money.
User's recommendation: Don’t get hooked up with Morning Save
Hello - We confirmed that the charge you're seeing is actually a refund. Please contact your bank for more details.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gretna, Louisiana
Resolved: Card on file has expired
I placed an order but the card I used has the wrong expiration date. I need to speak with a customer service representative please.
Hello - To reach our customer support team, please head to https://morningsave.com/support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
CANCEL AN ORDR
I am not pleased with the cancellation policy since I tried to cancel the air fryer before it was shipped. I explained it was too cumbersome for my special needs daughter.
Also, I asked for a return label with free shipping, which was denied. I will not be purchasing from this company ever again...extremely disappointed.
- Customer service is lacking
Preferred solution: Full refund
User's recommendation: Be wary.
Hello - I see we advised that you refuse delivery of the unopened box, which would have been a no-cost solution to return the item. As the box was opened, that option no longer applies and you would be responsible for return shipping.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
A charge is pending on my bank account I haven't ordered anything
I don't even understand or know why this charge is on my bank account. I haven't ordered anything in, I want to say, 2 months, probably longer.
The last thing I ordered from this company was some boots.
That fee was taken right away, so I don't know why this $6.59 charge is there. No matter how high or low the price, I haven't ordered anything, and you're taking money from my account fraudulently.
- Low prices
- Low prices
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded. The Membership auto-renews monthly unless it is canceled.
You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership -- I see you used Express Checkout. In order to access updates on Your Orders page, you'll need to create a password by using our Reset Password page. Click Here to reset your password: https://morningsave.com/account/forgotpassword?client_id=morningsave.com Then enter your email address and click the "I forgot my password" button. That will send you an email that has a link for you to click to enter your new password.
The reset password link is only valid for 15 minutes after you request it.
If you click it after that you'll get the "unauthorized" message. I hope this helps!
Montgomery, Alabama
Never received the product and can’t get a phone number to call
I ordered a product over two months ago and have not received it to this day. There is no phone number to call.
I am directed to go on a chat line.
When I type in requesting a phone number to call to talk to a representative, I get a box that tells me I will be charged a dollar to have a phone conversation. I think this is a scam and all I want to do is cancel this subscription to this company.
User's recommendation: Don’t order anything from this site!
Hi! Head to morningsave.com/support to submit your issue to our CS team!
We don't have a pay for chat service and we don't offer phone support. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need refund on unusable product
I did not sign up for this subscription. It has been taking out $6.38 monthly from my checking account and I just noticed it. I am requesting to cancel and need a refund.
- Discounts
- Sneaky membership
Preferred solution: Full refund
Hello - I've canceled this Membership for you, effective immediately. When you placed your order with us, you chose to join our $5.99/month Membership program instead of paying the flat rate shipping fee.
As a member you receive member-exclusive benefits, including early access to special deals and free shipping on all of our sites: - morningsave.com - casemates.com - meh.com - sidedeal.com If you haven't used the Membership services during this billing period our system will automatically refund you the fee + applicable tax. Your refund is issued immediately but may take up to 48 hours to process, depending on your bank. If you have placed an order this period, the Membership fee will not be refunded. **Because the membership program requires you to select it and can be canceled at any time, we are unable to refund past payments.
You opted into the program when you selected the membership at the time of your order, instead of selecting the 1-time shipping fee.** The Membership auto-renews monthly unless it is canceled. You can read about the benefits, find the membership details for each site, or cancel your Membership from the link on your account page or by heading to: https://morningsave.com/membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sent email with no response a week ago
No response after a week of sending the initial email. Called now and left a voice message. Sending another email now, hoping for a response.
- Lower price
- No customer service live representative
Preferred solution: Full refund
User's recommendation: Be persistsnt
Hello Terri - I see we responded to you on 12/30. If you don't see that in your inbox, you can head to https://morningsave.com/support/tickets and find our replies there.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
To cancel an order. The massage cushion immediately that I just placed.
I left a message that My order was delivered on Monday December 9th, I looked for the packages, checked with neighbors. I have not receive any packages.
Hello - I see your messages have been received. We're answering folks as fast as we can and will reply to your emails in the order received. In the meantime, here's some advice from our FAQ: If your tracking information shows that your package was delivered, and you didn't receive the package: - Wait a bit—often the package will show up by the end of the day - See if someone else accepted delivery - Look around the delivery location - Look for a notice of attempted delivery - Contact the carrier
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Russell, Kansas
Resolved: I'm satisfied with company and product.
I received my pkg late on 29th after receiving two E-mails stating it had arrived. On Sep.
25 and then morning Sep 29. I now have my package.
Received E-mail stating they are resending it. I have contacted saying I didn't need to resend.
Thanks for the review!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order delivery
My order, 'Nice-Icy Present', you said, was delivered but I never got it. I placed an order on the 9th and it was shipped on the 16th according to the email I received.
Then, I got another email saying that it was delivered but I never received it. I kept checking my package hub but it is not there. I just want to talk to somebody about it.
Please call me at 919-265-****. I would appreciate it!
Preferred solution: Deliver product or service ordered
Hello - Tracking shows this was Delivered on 12/19/24 at 3:25 PM. If you need further assistance, please reach out to our customer support team via https://morningsave.com/support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Track my order
Where is my order under bed storage a pack of 6 its more than 2weeks since I have been waiting so theres my chantoutou25@***.com
- Save money
- Not getting my item
Preferred solution: Deliver product or service ordered
User's recommendation: Where are my under bed storage
Hi! We've sent you an email regarding your order. Thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Cancel subscribtin
They said it would be easy to cancel; but that's no true. How do I get them to stop taking my money.
Hello, Canceling is as easy as going to your account page or directly via https://morningsave.com/membership/cancel You've successfully canceled if you head to your account page and don't see a membership below your payment settings. I went ahead and canceled your membership for you. If you still have questions, please reach out to our support team via https://morningsave.com/support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Make sure i am not billed a monthly fee
I want to confirm that I ordered 2 pairs of the diamond sterling earrings for $20.00 from MorningSave.com. I ordered only 2 pairs.
I want to ensure that I won't be billed a monthly fee of $5.99. This fee has been charged for long-term use for over a year before it was cancelled.
Preferred solution: Deliver product or service ordered
Hello, Your order was placed yesterday and is due to arrive between Wednesday, December 4th - Friday, December 6th. You did not join the membership, so you won't be charged for it. I hope this helps!
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Your comment is successfully posted.
Hello Erica - I see you've written in to customer support. We'll respond to you in the order your email was received.